Customer information is scattered
Bring core relationship history out of personal spreadsheets, notes and chat threads.
Small business CRM
Small Business CRM Software for Indian Teams Ready to Move Beyond Spreadsheets
Organise leads, customers, follow-ups and post-sale work in one practical CRM, without starting with enterprise-level complexity or a large implementation project.
- Start free
- Permanent ₹0 plan
- Small-team friendly
- Simple starting workflow
- Connected work
- Sales → projects → invoices
- India-focused
- Pricing in INR
When spreadsheets stop being enough
Growth creates coordination problems before it creates “enterprise” problems
You do not need a huge CRM implementation to solve basic ownership, follow-up and customer-history gaps.
Follow-up is inconsistent
Give every serious opportunity an owner and next action.
Sales and delivery use different systems
Keep projects, tasks, invoices and support closer to the customer record.
What a small business CRM should do
Cover the essentials without turning CRM into another job
Leads & deals
Track enquiries, owners, stages and next actions.
Customers
Keep contacts, notes and relationship history organised.
Projects & tasks
Continue from sales into service delivery.
Invoices
Retain billing context around the customer.
Support
Track customer issues with relationship context.
Reports
Use shared data instead of rebuilding status sheets.
Automation
Reduce repetitive supported workflow steps.
Integrations
Connect supported tools as the business grows.
Pricing that starts small
Prove the workflow before you spend
The permanent Free plan lets one user test ReltiGrow with real leads and customers. Paid plans add users and capacity as the business grows.
- Free: 1 user, 500 leads
- Starter: up to 5 staff
- Growth: up to 10 staff
- Business: up to 20 staff
- Enterprise: custom requirements
- Startup Offer available to eligible new startups
Readiness check
Are you ready to move from Excel?
You are probably ready for a CRM when several of these are true. Try the interactive version on the CRM tools page.
Take the readiness check- Leads live in chats or spreadsheets
- Follow-ups depend on memory
- Ownership is unclear
- Customer history is scattered
- Managers chase status manually
- Won deals disappear into another tool
Small business CRM FAQ
Choosing your first structured CRM
When should a small business move from Excel to CRM?
Usually when shared ownership, follow-up, customer history or reporting becomes difficult to maintain reliably in spreadsheets.
Is there a free plan?
Yes. ReltiGrow has a permanent Free plan for one user within published usage limits.
Can ReltiGrow grow beyond sales?
Yes. Projects, tasks, invoices and support are included in the broader customer workflow.
See Small business CRM India in a real ReltiGrow workflow
Start with the permanent Free plan or book a focused walkthrough around your team, customer journey and current tools.